Cookie Policy – Concha AI

Last updated: 29 November 2025

This Cookie Policy explains how Concha AI (“we”, “our”, “us”) uses cookies and similar tracking technologies on our website conchaai.com (and all associated subdomains). It outlines what cookies are, why we use them, and your rights to control their use.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They help websites function, improve performance, and enable certain features such as remembering preferences or analysing behaviour.

Cookies may be:

• Session cookies: deleted when you close the browser.

• Persistent cookies: remain stored until they expire or are removed.

• First-party cookies: set by the website you’re visiting.

• Third-party cookies: set by external services integrated into the site.

2. How We Use Cookies

We use cookies for the following purposes:

Necessary Cookies

Essential for the website to operate correctly. They enable:

• Page navigation

• Security and authentication

• Consent management

• Basic site features

These cookies cannot be disabled.

Functional Cookies

Enable enhanced functionality and personalisation, such as:

• Saving preferences

• Improved user experience

• Integration with third-party services (e.g., embedded content)

If these are disabled, some features may function poorly.

Analytics Cookies

Help us understand how visitors interact with our website.
We use analytics tools (such as Google Analytics or similar platforms) to collect:

• Visitor numbers

• Time spent on pages

• Navigation patterns

• Traffic sources

All data is aggregated and does not identify individual users.

Performance Cookies

Used to improve website speed, responsiveness, and reliability.
They help us detect errors, measure load time, and optimise resource usage.

Advertising & Marketing Cookies

Used to display relevant ads and measure campaign performance, including:

• Tracking user behaviour across websites

• Building interest profiles

• Retargeting and remarketing

These may be set by third-party platforms such as Meta, Google, or LinkedIn.

You can opt out of these at any time.

3. Third-Party Tools & Integrations

Our website may integrate with:

• Crisp Chat (live chat widget)

• Analytics platforms

• Social media embeds

• Advertising networks

• CRM or automation tools

These third parties may set their own cookies outside of our control.
We recommend reviewing their individual policies.

4. Managing Your Cookie Preferences

When you visit our website, you will see a Cookie Consent Banner allowing you to:

• Accept all cookies

• Reject non-essential cookies

• Customise cookie categories

You may also adjust or withdraw consent at any time through the Cookie Preferences link in the footer.

Browser Controls

You can block or delete cookies directly via your browser settings.
However, disabling essential cookies may break website functionality.

5. Changes to This Policy

We may update this Cookie Policy periodically to reflect:

• Legal requirements

• Changes to our technologies

• Improvements to our services

The updated version will always be posted on this page with a new “Last Updated” date.

6. Contact Us

If you have questions about our use of cookies, please contact:

Concha AI
Email: support@concha-ai.com
Website: https://conchadev.goldencreative.pt

Thank you for visiting Concha AI.